Water System Annual Spring Cleaning

Service Authority customers may notice a slight chlorine taste and smell in their tap water through early summer. The annual conversion to free chlorine as the primary disinfectant in the drinking water treatment process is underway and will continue through June 2014. The water the Service Authority provides its customers is treated by Fairfax Water and the City of Manassas, and both use chloramines in their water treatment processes during most of the year. Using chloramines is a better long-term option because they remain in the water distribution system longer and produce lower levels of disinfection by-products. Free chlorine is a more aggressive disinfectant and this temporary change in the water treatment process helps prevent bacteria from becoming overly resistant. Please click here to read the Service Authority's customer FAQ about the temporary switch to free chlorine.




The Service Authority’s Annual Water
Quality Report is Going Green for 2014 

The Service Authority will go paperless with its 2014 Water Quality Report for its customers. As good stewards of the environment and in an effort to improve efficiency, the Authority will produce an electronic version of the report instead. The 2014 Water Quality Report will be available at in May. If you would like the Authority to send a printed copy to you, please email your name and mailing address to This email address is being protected from spambots. You need JavaScript enabled to view it. or call (703) 335-7931.



Fats, Oils and Grease (FOG) Restaurant Questionnaires:

Fats, Oils and Grease Restaurant Questionnaire (English)

Grasas y Aceites Cuestionario de Restaurante (Español)

Click here to download the FOG brochure.



Go Green with E-Bill

"Go Green" by signing up for E-Bill. When you sign up for E-Bill, you'll no longer get a paper version in the mail. Instead, you will receive an email notification when your monthly bill is ready to view online. E-Bill is a great secure service that is also Environmentally Friendly, Convenient and Easy.

For more information on how to sign up, click here.

Contact PWCSA

Emergency Dispatch (703) 335-7982

(Available 24 hours)

Customer Service (703) 335-7950

(Mon. - Fri., 8:00 a.m. - 5:00 p.m.)

The next Board Meeting will be held:

Thursday, May 8, 2014

See past Board Meeting minutes.

Adventures of Otis and Bubbles

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